Find dormant customers and build win-back export lists.

ReactivateIQ Customer List helps Shopify merchants identify dormant customers, segment lapsed buyers, and export privacy-aware campaign CSV files.

ReactivateIQ Customer List dashboard preview

Customers buy once or repeat, then disappear.

Merchants need a clean list of who has not purchased recently, who used to be valuable, and who can be exported for compliant win-back campaigns.

Dormant customer segmentation

Group customers by inactivity windows, value tier, order history, and export eligibility.

Lapsed VIP detection

Surface historically high-value customers who have not returned recently.

Consent-aware export lists

Exclude invalid, missing, unsubscribed, redacted, and suppressed customers by default.

Campaign platform CSV formats

Generate Generic, Klaviyo-style, Mailchimp-style, Omnisend-style, and hashed-email CSV files.

Suppression list

Keep sensitive or manually excluded customers out of campaign exports.

Privacy-first storage

Email and Shopify tokens are encrypted at rest; no names, phones, or addresses are requested by default.

How it works

Install app

Open the embedded app from Shopify Admin.

Confirm plan

Billing is handled by Shopify App Pricing.

Approve required access

Customer/order data and customer email are required for segmentation and exports.

Run sync

Sync customer and order history, then calculate dormant segments.

Review segments

Inspect dormant, lost, lapsed VIP, repeat dormant, and not exportable groups.

Export campaign CSV

Download consent-aware lists for your campaign platform.

Pricing preview

Live billing currency follows Shopify App Pricing in the Partner Dashboard.

Basic Monthly

5/month

In live Dashboard currency.

Basic Yearly

49/year

In live Dashboard currency.